Q. ARE THE COLORS, TEXTURES AND SIZES ON YOUR WEBSITE ACCURATE?
A. I make every effort to accurately display and describe our products on our website. Colors may vary depending on your screen. Sizes may require extra clarification.
Q. HOW DO I CARE FOR YOUR HAND CRAFTED FABRICS?
A. I usually recommend dry cleaning.
Q. HOW CAN I ORDER AN ITEM THAT IS SOLD OUT?
A. You can contact me under the custom orders page and request additional availability for the item. Sending the item number is helpful too.
Q. I'D LOVE ONE OF YOUR ITEMS, BUT YOU DON'T HAVE MY SIZE AVAILABLE.
A. You can reach out through the custom orders form to request the style in a different size.
Q. DO YOU DO CUSTOM ORDERS?
A. Yes, I can custom order in size and color. For more information see the custom orders page.
Q. CAN I RETURN AN ITEM?
A. Items can be returned within two weeks of the shipping date. Please notify to get a street address. For more details see returns.
Q. DO YOU CHARGE FOR SHIPPING?
A. No! Shipping is complimentary for ground packages (first class) shipped within the continental United States.
Q. CAN YOU EXPRESS SHIP ITEMS?
A.YES! We are happy to ship using any method you prefer. Let us know your shipping account number or we will research the cost and let you know (payment in full prior to shipping). We will always do our best to accommodate your needs and meet your deadlines.